SALES DIALER
Drive faster speed-to-lead and boost agent efficiency by adding a best-in-class Power Dialer, Preview Dialer, and Progressive Dialer.
Immediately improve performance to 60+ dials per hour.
Regal drives 3,500,000+ ROI-positive conversations a month
REGAL DIALING MODES
| Description | Calls/agent/hr | Conversation/ agent/hr | Manual Action To Dial? | Answering Machine Detection (AI) | Scripting, Conversation Intelligence & QA | Lines per Available Agent | Is an Automated Telephone Dialing System (ATDS)? |
|---|---|---|---|---|---|---|---|
| Manual Dial | Softphone used to manually dial a contact or a new number | 5 | 5 | no | NO | 1-2 | NO |
| Click-to-Dial | Browser feature allowing agents to click a phone number on any website to initiate call | 5-10 | 5 | no | NO | 2-4 | NO |
| Preview Dialer | Productivity tool to help agents see which lead to call next while still giving them time to review case before starting call. | 20-50 | 10-20 | no | NO | 10-20 | NO |
| Power Dialer | Auto dialer that helps agents efficiently dial leads one-by-one without manual intervention | 50+ | 20+ | no | NO | 20+ | NO |
| Progressive Dialer | Auto dialer that can call multiple leads at once for one available agent and uses AI answering machine detection to connect agent only to live leads | 100-200+ | 40+ | no | NO | up to 15 | NO |
| Predictive Dialer | A subset of Progressive Dialing where the number of leads called at once is set to automatically maximize based on the target abandoned call rate | up to 15 | up to 15 | no | NO | 1 | NO |
Use Regal to:
- Boost call efficiency
- Streamline new patient onboarding
Still Manually Dialing? Let’s Fix That.
Manual dialing isn’t just old-school, it’s a productivity killer. Here’s the harsh truth:
You're wasting time, losing revenue opportunities, and creating blind spots with limited tracking
Take Your Sales Dialer to the Next Level.
Transform the way you connect. The Regal Sales Dialer is smarter, faster, and way more effective:
Use automated dialing modes and AI-driven answering detection to eliminate inefficiencies and track every call with real-time insights.
AUTOMATE 60+ calls/HR WITHOUT LOSING THE HUMAN TOUCH.
Leads are not getting called immediately, your team is struggling to reach their goals, and agents are wasting time deciding who they should call next.
It's impacting your bottom line.
Drive More Conversations
Use Power Dial, Preview Dial, and Progressive Dial to reach more of the right customers. Make outreach easier for agents, and more profitable for you.
A Sales Dialer For Every Use Case
Inbound Support
Never leave a customer hanging. With automated workflows and intelligent call routing, your team can respond to inquiries instantly, no matter how high the volume. Prioritize every call, streamline resolutions, and leave your customers feeling valued every step of the way.
Outbound Sales
Crush the competition with Power and Predictive Dialers that ensure your team connects with the hottest leads first. Effortlessly route calls to the right agent and optimize your outreach to hit prospects at their peak moments of engagement. Faster follow-ups. Bigger deals. Better results.
Enterprise Use Cases
With advanced reporting, seamless integrations, and AI-powered decision-making, you can unlock new efficiencies across your entire operation. Whether you’re managing hundreds of agents or tracking thousands of calls, Regal has you covered with tools that grow with your business.
FAQS
1.) What is the difference between a sales dialer and a predictive dialer?
A sales dialer is a broad category covering any software that automates outbound calling. A predictive dialer specifically uses algorithms to dial multiple numbers simultaneously, predicting when agents will be free. AI sales dialers like Regal's replace both with dynamic pacing that adjusts in real-time based on answer rates, agent availability, and lead priority.
2.) How does an AI sales dialer increase connect rates?
- Branded Caller ID that displays your company name instead of an unknown number, reducing spam flags;
- Optimal call timing based on historical answer patterns;
- Automated retry logic that calls back at the best time for each contact. Regal customers typically see 2–3x improvement in connect rates versus unbranded manual dialing.
Does Regal's sales dialer integrate with Salesforce?
Yes. Regal integrates natively with Salesforce, HubSpot, and 40+ CRM platforms. Every call outcome, recording, and transcript is synced automatically—no manual logging. Agents see full contact history and lead score in the Unified Agent Desktop before the call connects.
What compliance features does an AI sales dialer need?
Enterprise-grade dialers must support TCPA compliance (proper consent tracking), Do Not Call (DNC) list management, call recording consent by state, and HIPAA compliance for healthcare. Regal's platform includes built-in compliance controls for all of these, with audit logs for regulatory review.
How do I get started?
If you're looking for a reliable sales dialer that integrates with your current tech stack, book a demo with Regal.io today to discover the best solutions for your sales team's needs.