# JOURNEY BUILDER Today’s consumer is smart, savvy, and expects personalization across every touchpoint. **Use Journey Builder to drive real-time, personalized, omnichannel outreach on the channels your prospects and customers prefer.** **Regal drives** 3,500,000+ ROI-positive conversations a month ## **"I LOVE ROLLING THE DICE WITH PROSPECTS"** \- Said No Sales Agent Ever Use Regal to: - Engage Every Lead - Better Service and Shorter Wait Times - Create Delightful Customer Experiences - Save Time and Scale Smarter with AI Agents - Improve Patient Engagement Rates - Improve Lead Contact Rates - Improve Quote Rate with Branding - Increase Call Connect Rate - Increase Answer Rates with Branded Calling - Transform outreach into a competitive advantage - Make life easier for your developers - Transform Your Operations and Drive Better Outcomes - Increase Productivity, Engagement, and Conversions - Get Better Speed-to-Lead - Tailor and Automate Outreach - Qualify Better Leads with AI Agents - Get a Better, More Invested Partner - Drive Success with a Dedicated Partner - Get AI Tools Built for You - Get Immediate Impact with AI - Accelerate Results With AI Agents - Build Consistent, Reliable AI Agents - Boost Call Efficiency - Engage with more qualified prospects - Increase engaged call and bind rate - Increase in answer rates - Deliver a better customer experience - Modernize your outbound sales process - Streamline new patient onboarding - Engage your customers with SMS - Boost call efficiency - Increase your ROI ### Testimonials **Michael Coker** Director, Digital Marketing & DTC Commerce “With Regal, we’ve created a more responsive, seamless experience for homeowners from their very first interaction.” **Ketan Babaria** Chief Digital and AI Officer “In collaboration with Regal AI, we’ve made the enrollment experience for Medicare Advantage beneficiaries faster and simpler. The screener agent scales instantly when demand surges, with after-hours calls performing on par with our best agents. The result is giving beneficiaries better service with shorter wait times while empowering our human agents to focus on high-value enrollments.” **Austin Ewell** Senior Analyst, Kin Insurance "At Kin, we focus on how we can leverage each technology to its fullest potential to enhance the customer experience. Regal stood out because we found that it shared the same commitment." **Lee Hasson** CTO, Aprende Institute “Regal’s AI Agent completely transformed how we connect Hispanic students to educational programs... We’re not just saving time; we’re scaling smarter and helping more students start their programs without friction.” ... (additional testimonials follow) ... ## PERSONALIZE TO DRIVE MORE CONVERSIONS (AND SAVE FACE). You worked so hard for this lead only to call a prospect who hates talking on the phone and has only ever engaged with you via SMS. ### **Keep Outreach Personalized** **Use real-time behavioral data to drive personalized, omnichannel outreach**. Build both dynamic and static segments in **Segment Builder** to trigger **Journeys** for every kind of prospect and customer. ### **Increase Efficiencies With Automation** Free your agents from manual work so they can do what they do best. **Use Journeys to automate texts, calls, and callbacks as well as schedule tasks and appointment reminders** so you never miss out on opportunities to convert. ### **Iterate to Win More** Use **A/B Testing** to understand how to consistently level up your Journeys. **Test campaign copy, call and message timing, scripts, offers, and more**. Easily understand how your experiments are performing in **Reporting**.