# AI AGENTS FOR INSURANCE Regal is the AI Agent Platform for Insurance companies. Drive more revenue and fewer missed calls by transforming your support, sales and operations with AI calls. #### Home Insurance Seeker 66% Transfer Rate 40-year old Homeowner from Florida looking for Home Insurance. **Agent Goal:** Qualify to Decide to Connect to Licensed Agent #### Customer Abandons Life Insurance Application 96% Satisfaction Rate 50 year old starts life insurance application online, but abandons mid-way through and hasn’t revisited in 1 week. **Agent Goal:** Assess Qualifications and Offer Delayed Payment Incentive ## 97% ### CONTAINMENT RATE ## 80% ### REDUCTION IN COST TO SERVE ## 0 SEC ### TIME TO ANSWER ## 4X ### FASTER SPEED-TO-LEAD ## TRUSTED BY TOP BRANDS IN INSURANCE Use Regal to: - Get Better Speed-to-Lead - Boost Call Efficiency - Qualify Better Leads with AI Agents - Increase engaged call and bind rate James Eaker Regional Manager, Toyota Auto Insurance "We are really happy with Regal - both in terms of its impact on our business performance and how fast the team moves and their level of personalized support." James Hummer VP of Sales, Ethos “Regal’s AI Phone Agent has been a game-changer for our sales calls. Its features seamlessly integrate into our workflow, allowing us to test, stay compliant, and improve our results at every stage.” Maggie Vetrovsky Director of Sales, Embrace Pet Insurance "Ava, our Regal AI Phone Agent, has been key in driving much more productivity and efficiency through our call center. We're automating a significant amount of tasks away from our human agents and saving them for high-touch situations, while our customers are just as happy to talk with Ava as they would with anyone from our team. For anyone who's exploring how AI can help their call center, I highly recommend Regal!" Michael-Rose Sandow Director of Sales Operations, Kin Insurance "Regal allows us to connect with more leads, have more meaningful conversations with those leads, and ultimately convert more leads into paying customers." ## REGAL AI AGENTS FOR INSURANCE Drive a better customer experience that makes them loyal to your brand. All at a fraction of the cost of a new hire. **ALWAYS AVAILABLE FOR YOUR CUSTOMERS** Hold time are for the old times. AI Agents for insurance can qualify every lead and answer every claim with no hold time. **AI IS BETTER** Our AI Agents perform as well or better than humans while maintaining over 90% CSAT. They’re always online, ready to speak to your customers and schedule more appointments. **automate your operations** Our AI Agents for Insurance let your team automate critical calls like lead qualification and claims so your customers will always be able to reach you. **BUILD AND REFINE YOUR AI AGENT** Build your AI Agent once and deploy it across all channels. Refine it by using our native A/B testing. ## How regal works Get started with one AI Agent or power your entire contact center. Integrates with all major contact center software. ### Feels Human Finally, AI Agents that let your customers speak naturally, interrupt, and change topics. AI Agents never get annoyed or quit, respond with super low latency, and speak over 30 languages fluently in hundreds of accents. ### MAKE AI AGENTS YOUR OWN Use real-time customer data to personalize each conversation. We seamlessly connect with your existing call center and CRM software so you can get started immediately. Automate customer interactions with our drag-and-drop orchestration, and refine every interaction with our native A/B testing. ### Operates Like Software Handle more volume on the fly and eliminate hold times and waiting rooms forever. Customize and refine your AI Agents to fit any use case. Best of all, you only have to tell them once. ### ALWAYS KNOW WHAT’S HAPPENING Set goals for every agent, monitor live conversations, and use post-call Conversation intelligence (transcription, sentiment, summary, disposition, key words) and automated quality assurance to see what’s happening on every call. ## Safe and secure Our enterprise-ready platform is designed for **privacy, security, and compliance.** Our agreements with LLM partners prevent them from training on your data or storing your data. ## OMNICHANNEL OMNI-AGENTS Build once, deploy in every channel. ### VOICE Connect using WebRTC, calls, agentless calls, and ringless voicemail. ### Messaging Send and receive SMS (and MMS) in a 1:1 conversation and send a marketing blast to an entire segment. ### digital Available via email, webchat, or any text-based chat to give your customers unified conversation no matter the channel. ## we work with your tech stack See some of our **40+ integrations** with CCaaS, CRMs and more, as well as intuitive APIs and webhooks to connect to any solution you need. ### Treat your customers like royalty Ready to see Regal in action? Book a personalized demo.