AI AGENTS FOR ECOMMERCE
Regal is the AI Agent Platform for high-consideration eCommerce companies. Never miss another call and drive more sales by transforming your support, sales and operations with AI calls.
97%
CONTAINMENT RATE
80%
REDUCTION IN COST TO SERVE
0 SEC
TIME TO ANSWER
4X
FASTER SPEED-TO-LEAD
TRUSTED BY TOP BRANDS IN ECOMMERCE
Use Regal to:
Make life easier for your developers
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REGAL AI AGENTS FOR CONSUMER ENTERPRISES
Driving a better customer experience creates brand loyalty. All at a fraction of the cost.
ALWAYS AVAILABLE FOR YOUR CUSTOMERS Hold times are for the old times. AI Agents for eCommerce will talk with every inbound call and engage every new lead.
AI IS BETTER Our AI Agents perform as well or better than humans while maintaining over 90% CSAT. They’re always online, ready to speak to your customers and schedule more appointments.
automate your CALLS Our AI Agents for eCommerce let your team automate critical support calls and add proactive outbound engagement so you can keep your customers happy and your operations humming.
BUILD AND REFINE YOUR AI AGENT Build your AI Agent once and deploy it across all channels. Refine it by using our native A/B testing.
How regal works
Get started with one AI Agent or power your entire contact center. Integrates with all major contact center software.
Feels Human
Finally, AI Agents that let your customers speak naturally, interrupt, and change topics. AI Agents never get annoyed or quit, respond with super low latency, and speak over 30 languages fluently in hundreds of accents.
MAKE AI AGENTS YOUR OWN
Use real-time customer data to personalize each conversation. We seamlessly connect with your existing call center and CRM software so you can get started immediately. Automate customer interactions with our drag-and-drop orchestration, and refine every interaction with our native A/B testing.
Operates Like Software
Handle more volume on the fly and eliminate hold times and waiting rooms forever. Customize and refine your AI Agents to fit any use case. Best of all, you only have to tell them once.
ALWAYS KNOW WHAT’S HAPPENING
Set goals for every agent, monitor live conversations, and use post-call Conversation intelligence (transcription, sentiment, summary, disposition, key words) and automated quality assurance to see what’s happening on every call.
Learn About Our Convo Intelligence
Safe and secure
Our enterprise-ready platform is designed for privacy, security, and compliance.
Our agreements with LLM partners prevent them from training on your data or storing your data.
OMNICHANNEL OMNI-AGENTS
Build once, deploy in every channel.
VOICE
Connect using WebRTC, calls, agentless calls, and ringless voicemail.
Messaging
Send and receive SMS (and MMS) in a 1:1 conversation and send a marketing blast to an entire segment.
Digital
Available via email, webchat, or any text-based chat to give your customers unified conversation no matter the channel.
We work with your tech stack
See some of our 40+ integrations with CCaaS, CRMs and more, as well as intuitive APIs and webhooks to connect to any solution you need.
Treat your customers like royalty
Ready to see Regal in action?
Book a personalized demo.